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This is a place for Pearl Hotels guests to communicate with each other.
Enter your honest thoughts and opinions about Pearl Hotels.
This page is a great reference if you are thinking of staying at a Pearl Hotel.

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past comments:   1 2 次 >
Guest Says Mr./Ms. Sandi 2017.10.29 PM 08:50
Review for Main Building Room (new redesigned room)

Location is okay, cleanliness is okay, wifi/tv/hair dryer is okay, room style is okay, bathroom is okay too.

Minus: rooms is small, bed is small for 2 people, free drink water only for the first day, the rest of your staying not getting drink water.

Overall : 3.5 / 5 (Good)
Hotel Says 2017.10.30 AM 01:20
Dear Sandi
Thank you for staying with us.
Please visit us again.
Thank you so much.
0 people said this article is useful.
Guest Says Mr./Ms. Maria Teresa Antunez 2017.06.29 PM 06:44
Everytime I come to Tokyo I really want to stay at Sunlite Shinjuku Hotel. Everything is fine but most of all the kindness and helpful actitude from all the staff. After many years staying at your hotel this is my first time booking online so I hope to get advantage of being a member of the Airy Club. Thank you
Hotel Says 2017.06.30 AM 01:38
Dear Maria Teresa Antunez

Thank you for using every time
and thank you for your first time booking online.
Airy Club member various benefits such as points will be attached.
Thank your.
0 people said this article is useful.
Guest Says Mr./Ms. DJ 2017.05.17 PM 10:55
Perfect trip :) nice hotel !
Hotel Says 2017.05.18 AM 02:10
Thank you for staying our hotel.
We are very glad to hear from you.
We look forward to serve you next time.

Thank you.
1 people said this article is useful.
Guest Says Mr./Ms. Slvc 2016.11.14 PM 10:21
lovely hotel and staff - made our stay in Shinjuku welcoming and comfortable. Will be happy to stay again :)
Hotel Says 2016.11.15 AM 03:46
Dear Slvc
Thank you for staying.
We will wait for your comming again.
If you have any inquiries, feel free to ask us.
Thank you
1 people said this article is useful.
Guest Says Mr./Ms. Wah Wah 2016.11.10 PM 02:12
We are happy with our stay here. The location is good , walking to JR stations , shopping areas very convenient. Many restaurants are very closed by. The service is good, staff polite and helpful. The room is clean. Bed is comfortable.
Surprised by the breakfast there. Good price ,food and environment.
The room rate is good especially for members. We are most happy to stay here again.
Hotel Says 2016.11.12 AM 02:49
Dear Wah Wah

Thank you for your stay.
If you have any inquiries, feel free to ask us.
We wait for your next stay.

Thank you.
1 people said this article is useful.
Guest Says Mr./Ms. stoebich 2016.08.09 AM 04:12
old rooms, very smal, price okay, WLAN very bad
Hotel Says 2016.08.10 AM 01:13
Thank you for staying with us.
We will wait for your comming again.
Thank you.
1 people said this article is useful.
Guest Says Mr./Ms. stoebich 2016.08.09 AM 04:10
price is okay for the Sunlite Annex, but the rooms are little and old, WLAN sucks, very slow and interruption in the connection.
Hotel Says 2016.08.10 AM 01:12
Thank you for staying with us.
We will wait for your comming again.
Thank you.
1 people said this article is useful.
Guest Says Mr./Ms. Tiki 2015.12.02 PM 03:54
I stayed in the hotel last year.

1. Is there any contact email address? There was one last time.

2. I tried to book 30/4/16 to 2/5/16 but not available. Many dates also not available. Is there a MAXIMUM days in advance that I can book?

3. Is there a calendar that I can view the dates and types of room available?

Thanks.
Hotel Says 2015.12.04 AM 02:34
Dear.Tiki

Thank you for interest with our hotel.
The rooms are available under that days.
Would you visit an our web-site as following.Then you are able to see our
room prices and others.
Please use an application form in our web-site,if you will make a
reservation.
Our web-site is shown below.

http://www.pearlhotels.jp/en_shinjuku/index.html

We hope we may serve you.

Sincerely yours,

HOTEL SUNLITE SHINJUKU
HIRAKAWA
2 people said this article is useful.
Guest Says Mr./Ms. eloise 2015.03.21 PM 05:32
I stayed two nights and found the hotel quiet, clean and with good service. The bed was wonderful and the pillow was the best I've used. I'd like to find the same one for my home.
Hotel Says 2015.03.22 AM 12:52
Thank you for your staying with us.
I'm glad to hear that.
But, we can not sold our pillows.
We will wait for your comming again.
Thank you.
1 people said this article is useful.
Guest Says Mr./Ms. Yi Hsuan 2014.04.15 PM 06:51
Excelent service.I would stay here again when I visit Japan.
Hotel Says 2014.04.15 PM 07:23
Thank you for staying with us.
I'm glad to be happy to you.
We will wait for your comming again.
2 people said this article is useful.
Guest Says Mr./Ms. cheryl 2014.04.15 PM 02:30
i enjoyed my stay with Hotel Sunlite Shinjuku. The room is clean with bathroom amenities and good wifi connection. Staff are also very polite, I would stay here again when I visit Japan.
Hotel Says 2014.04.15 PM 07:11
Thank you so much for your heart-warming comment.

We have been energized by it, and if you give us another chance to serve you in the future, we would try our best to accommodate you again.
And we recommend you try for buffet style breakfast served in our restaurant next time, which we believe makes your stay more pleasant.

Look foward to serving you again.
1 people said this article is useful.
Guest Says Mr./Ms. youngkwang 2014.02.25 PM 06:07
Hello sunlite! I am very satisfied with the sunlite service. See you later again^^
Hotel Says 2014.02.26 AM 06:23
Dear Guest,

Thank you for your comment.
We are feeling great to know that you enjoyed your stay, and we will appreciate if we could have next chance to serve you in the future.

Look forward to seeing you again.
1 people said this article is useful.
Guest Says Mr./Ms. JTank 2013.08.11 AM 11:30
Convenient location close to Shinjuku Station and a comfortable and affordable stay. Will definitely stay again.
Hotel Says 2013.08.11 PM 12:44
Thank you for staying with HOTEL SUNLITE SHINJUKU.
Plus we are very glad to have you praise us.
We hope we may serve you in near the future
1 people said this article is useful.
Guest Says Mr./Ms. kenneslai 2013.07.31 AM 11:37
Could you please kindly advise if there are any laundry services nearby the hotel?
Hotel Says 2013.07.31 PM 05:45
Thank you for your e-mail.
There is laundromat near our hotel.
And we have laundry service on the charge.
Also we have laundry machine.
It is free.
When you use laundry machine, please tell us.
We will wait for you comming.
2 people said this article is useful.
Guest Says Mr./Ms. manuel torrealba 2013.06.07 AM 01:00
Excelent service as always, and the room was also good
Hotel Says 2013.06.07 AM 05:26
Thank you for staying with us.
We will wait for your comming again.
THnak you.
2 people said this article is useful.
Guest Says Mr./Ms. Rick Tong 2013.06.03 PM 09:57
Convenience location of the hotel - walkable distance to JR Shinjuku station.
Good attitude and service of hotel staff - for my request of early check in and help provided for custody of luggage on check out day.
Hotel Says 2013.06.04 AM 03:49
Thank you for stay with our hotel.
And we really appreciate that you praised our hotel.
We aim at the better service improvement.
We hope we may serve you in near the future again.
1 people said this article is useful.
Guest Says Mr./Ms. manuel torrealba 2013.05.26 AM 06:34
Excelent as always
Hotel Says 2013.05.27 AM 04:34
Thank you for your comment.
We are feeling great to know you enjoyed your stay, and hopefully, if you also enjoy the buffet style breakfast served in our restaurant next time, we believe that will let your stay even better.
Look forward to serving you again in the near future.
1 people said this article is useful.
Guest Says Mr./Ms. yuen s. 2013.03.11 AM 01:28
I've stayed here three times in single rooms both in the main building and the annex across the side street. The singles are small but very clean and comfortable for one person. I love the convenience of the location, just minutes' walk to the subway, shops, restaurants and entertainment. The staff is always polite and I've never had any trouble leaving my luggage for a few hours with reception after checking out in the morning. Sunlite is pretty good value for money and I would highly recommend it for a single traveller; not sure what the other sized rooms are like though. I'm looking forward to returning in April.
Hotel Says 2013.03.11 AM 02:45
Thank you for staying with our hotel.
We will wait for your coming again.
Thank you.
1 people said this article is useful.
Guest Says Mr./Ms. Nick chan 2012.11.06 AM 11:46
Great price with good service and location, definitely will come back in my next trip to Tokyo
Hotel Says 2012.11.08 AM 08:02
Dear.Mr.Nick chan.
We thank you for your comment and very glad to hear
from you.
We look forward to serve you next time.

Sincerely yours,
Nakamura

Hotel Sunlite Shinjuku
1 people said this article is useful.
Guest Says Mr./Ms. L Y Wong 2012.05.31 AM 02:14
Room was small but it was clean.
Hotel Says 2012.06.01 AM 03:46
Thank you for your comment.

We'd like to believe that you could have enjoyed your stay, although the room size didn't seem to be wide enough for you.
If you have another opportunity to stay here again, please try for the buffet style breakfast in our restaurant. We've got relatively good reviews about it and believe it would help you to have even more pleasant stay. Look forward to another chance to serve you in the near future.
1 people said this article is useful.
past comments:   1 2 次 >